It applies to information about:

• Handling your enquiries
• Personalising your experience of our website and services
• Providing access to relevant areas of the website
• Ensuring you are kept up to date with developments across the NHS IC appropriate to your job role or area of interest

Our Privacy Notice only relates to information that we obtain from you. If you visit a website operated by a third party through a link included on this website your information may be used differently by the operator of the linked website. When you are moving to another site you are advised to read the Privacy Notice relating to that website.

Information captured by our website

1. Personal information

By giving the NHS IC your details, you give your consent that your personal information may be processed for the purposes necessary to conduct and improve our services. When collecting your personal information we will explain what we intend to do with it.

2. Other information

If you do nothing other than read pages or download information, we will capture and store information about your visit. This information will not identify you, it relates to:

• The internet domain (e.g. www.bbc.co.uk) and IP address from which you access the website
• The type of browser (Internet Explorer or Firefox etc) and operating system you use (Windows, Mac OS, UNIX)
• The date and time of your visit
• The pages you visit
• The address of the web site from which you linked to us (if applicable)

What do we use the information for?

We use this information to make each visit more rewarding and to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.

Receiving communications from the NHS IC

If you do not wish to receive any information from us please let us know at the point you first contact us or by writing to us at the address below.

If you already receive correspondence from the NHS IC and want this to cease, then please contact us and let us know what you wish to unsubscribe from. Please email enquiries@ic.nhs.uk stating ‘unsubscribe' in the subject line. This will ensure that your details are removed from any tools/products you have registered for and stop any communications updates.

Use of cookies by the NHS IC

The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 require organisations to provide users with clear, comprehensive information on the use of cookies.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what have been set and how to manage and delete them, visit www.allaboutcookies.org.

• Read detailed information about cookies used by this website (PDF 114kb)

Access to your personal information

You are entitled to obtain a copy of the personal information held about you by the NHS IC. Any request to access or obtain a copy of this information will be considered under Section 7 of the Data Protection Act (DPA).

To make a request for any personal information we hold you need to put the request in writing to the Information Governance team at the following address:

The NHS Information Centre for health and social care
Information Governance Department
1 Trevelyan Square, Boar Lane
Leeds LS1 6AE

Email enquiries@ic.nhs.uk

Telephone 0845 300 6016

For details of how obtain copies of other information we hold please see our guide-to-information

Information security

There are robust security measures in place for all personal information held by the NHS IC to protect against the loss or alteration of information under the organisations control. If you have any questions about our Privacy Notice or the information we hold please contact us at the above address.